Privacy Policy
How we collect, use, and protect your personal information.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include your email address, payment information, and communication preferences.
2. AI Data Usage
Your conversations with AI companions are used to improve the service and personalize your experience. We do not share individual conversations with third parties, but aggregated, anonymized data may be used for service improvement.
3. Payment Processing
We use Stripe for payment processing. Your payment information is handled securely by Stripe and is not stored on our servers. We only receive confirmation of successful payments.
4. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze how our service is used. You can control cookie settings through your browser.
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Data Deletion
You may request deletion of your account and associated data at any time. We will process deletion requests within 30 days, though some information may be retained for legal or security purposes.
7. Third-Party Services
We may use third-party services for analytics, customer support, and other business functions. These services have their own privacy policies, and we encourage you to review them.
8. Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact us at privacy@pikluv.com