Help Center
Find answers to common questions and get the support you need
Getting Started
Sign up and verify you are 18 or older.
Choose your plan.
Access your dashboard and select your first PikLuv.
Confirm your choice — once confirmed, your Luv will start texting you.
Managing Your Account
You can add, cancel, or upgrade your subscription at any time directly in your dashboard.
Switching PikLuvs is available once per week.
Update payment details through your account settings.
Safety & Respect
Conversations are private, but abuse, threats, or illegal activity may result in suspension.
PikLuv is a safe space for connection, belonging, and fantasy — not violence.
Some PikLuv ladies may roleplay S&M, but violent rhetoric is strictly forbidden.
Technical Support
Reach us via Contact Us — response time is usually within 24 hours.